Contact Centre Partners are a specialist provider of staffing solutions throughout the UK, EMEA & APAC within the contact centre industry. The foundation of our success is built on our vast and unrivalled network of elite contact centre professionals. Our team of expert and dedicated consultants have built powerful and long lasting relationships with the widest pool of talent within the industry which enables us to offer a premium service to our clients and candidates.
CCP has have seven core divisions within our business:
1 | Volume Resourcing
2 | Management & Leadership
3 | Executive Search
4 | Planning & Analytics
5 | Operational Support
6 | Interim & Consultancy
7 | Business Development
www.contactcentrepartners.com
Retained | Search & Select | Headhunt | Contingency
I manage the Planning, Analytics & Operational Support Divisions at Contact Centre Partners which support the following areas;
Scheduling
Capacity Planning
Forecasting
Real Time | Intraday Management
Business Analytics
Management Information
WFO/WFM
Telephony Network & Infrastructure | Dialler
Change | Business Transformation
Project | Programme Management
L & D | Training & Development
BPR | CI | Six Sigma/Kaizen Methodologies
For further information email deren@contactcentrepartners.com or call 0203 086 9911.
Business/Strategic Management, Customer Support/Client Care, IT/Software Development (2 more)
