Highly effective, results-oriented sales and recruiting executive with comprehensive experience in customer service satisfaction, productivity improvement, cost reduction and increased company sales performance. A demonstrated track record in developing and implementing total quality management programs that add to bottom line profitability. Multi-unit management across southeastern states totaling 21 million in annual sales. Hired Sales Professionals in Medical Device, Pharmaceuticals, IT, Inside Sales, and several other industries.
Expert in the delivery of services based on their contract : competency development, context setting and curriculum design, facilitation and training services, user engagement planning, interface and content customization recommendations, establishing learning impact metrics and setting up of communities of practice.
•Setting up of and the development of tools and processes to help organizations implement learning programs; ensure the successful technical implementation and integration of solutions; drive adoption of licensed programs and surface new opportunities within accounts and territory
•Responsible for training and development, organizational development or organizational behavior programs. Monthly and /or as needed perform needs assessments, train the trainer programs, create user engagement agreements/plans, setting up and training staff on the use building metrics for measurement of performance. RFP Review and Response form maximum return of opportunities.
• Human Resource Development programs implemented for post contract personnel in the areas of training and development in the area of Leadership, Management, and effective recruiting and screening programs. Advance user of Social Networking for Sales Development as well as recruiting efforts.
Development of Non-Bias VMS Programs for all different size companies.
Accounting/Finance/Insurance, Administrative/Clerical, Biotech/R&D/Science (7 more)