At IBEX Global, we promise performance as our single differentiation factor. We believe in letting our numbers do the talking. 90% of the clients we were doing business with 4 years ago are still clients today. And, we’re growing. Last year alone, IBEX Global won several Fortune 500 clients and we expanded our footprint from 14 to a current total of 18 sites across the globe. Our top 5 clients have been with us for over 6 years.
The foundation of our performance is our people, and they are aligned to deliver on our ultimate goal of delivering an exceptional customer experience. We do this by hiring the right frontline people, providing well-structured training and continuous improvement to our employees, having exceptional incentive programs in place to keep our employees motivated and invested to deliver on performance, day in and day out. Our attrition rates are those of many of our internal client sites due to our profiling and hiring processes.
Administrative/Clerical, Customer Support/Client Care, Human Resources (2 more)