CUSTOMER SERVICE REPRESENTATIVE· Garden Grove, CA
CUSTOMER SERVICE REPRESENTATIVE
Garden Grove, CA
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Job Description
Process Customer Orders
Provide technical support via phone and email regarding Customer inquires
Coordinate priority orders with Planning Dept.
Review and resolve customer credit related issue
Background Skills:
1) Minimum of High School Diploma or equivalent.
2) 3-4 years customer service experience
3) Ability to type at a minimum speed of 45 WPM
4) Proficiency in MicroSoft Office suite
5) Working knowledge of inventory planning systems. QAD experience is a plus.
6) Technical product knowledge is strongly preferred.
Provide technical support via phone and email regarding Customer inquires
Coordinate priority orders with Planning Dept.
Review and resolve customer credit related issue
Background Skills:
1) Minimum of High School Diploma or equivalent.
2) 3-4 years customer service experience
3) Ability to type at a minimum speed of 45 WPM
4) Proficiency in MicroSoft Office suite
5) Working knowledge of inventory planning systems. QAD experience is a plus.
6) Technical product knowledge is strongly preferred.
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