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LifeClinic- National Operations Manager

Chanhassen, MN
Competitive compensation
Recruiter Comment: I have a great job opportunity available -know anyone who might be a good fit?

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Job Description

Position Summary

Oversees LifeClinic business strategies and the corresponding key performance drivers.  Manages programs designed to drive financial and customer service objectives.   Delivers consistent LifeClinic operating systems that enable field-level team members to stay focused on the patient experience.  Upholds the fulfillment of Life Time Fitness’ Mission Statement.

Examples of Work Performed

1. Develops, maintains and tracks compliance of standard operating systems 2. Oversees business model compliance of COGS and payroll 3. Ensures all LifeClinics are compliant with HIPPA regulations 4. Understands and clearly communicates LifeClinic strategies to ensure alignment between strategy and field-level tactics 5. Creates, analyzes and deploys new programs for the LifeClinic 6. Facilitates and/or supports LifeClinic Certification for LifeClinic team members 7. Travels to LifeClinics as necessary to train on site or evaluate business 8. Drives the annual budget development process and provides monthly tracking against goals 9. Partners with LTU recruiting and Department Heads to oversee the hiring of LifeClinic Coordinators 10. Partners with LTU training specialists to certify LifeClinic team members 11. Coordinates LifeClinic grand openings 12. Directs the marketing efforts for LifeClinic products and services

Minimum Qualifications  

• Education: Four-year college degree in Business or related field

• Experience: 6+ years overseeing a chiropractic business with multiple locations   • Licenses / Certifications / Registration: Medical records education preferred

Knowledge, Skills, Abilities and Other Characteristics

1. Ability to multi-task and learn quickly 2. Excellent customer service skills 3. Ability to handle and resolve conflicts in a professional, tactful manner 4. Ability to operate a personal computer 5. Knowledge of standard office procedures and computer software 6. Excellent oral and written communication skills 7. Ability to effectively multi-task with tight deadlines independently and within a team environment 8. Ability to define problems, compile and analyze data, establish facts, draw valid conclusions and recommend solutions 9. Knowledge of operational budgets and financial responsibilities 10. Knowledge of the Chiropractic industry preferred

Physical / Mental Requirements and Working Conditions

Work is performed in an office setting, with some travel required.  This position is required to regularly:

1. Talk and hear 2. Read, write, type and comprehend text 3. View objects up close and at a distance 4. Effectively communicate and interact with others 5. Use reasoning and solve problems through deduction



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