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Store Manager (closed)

Bohemia, NY
40k-43k compensation
Recruiter Comment: I am seeking a store manager in East Long Island (Suffolk county). Check out this job and connect with me. If you're not interested at this time but know someone that is, please share this opportunity with them.

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Job Description

The Center Manager is responsible for managing the overall operations at a mid-volume center, including supervision of team members and the administration of center sales performance, profitability and customer experience objectives.

GENERAL DUTIES AND RESPONSIBILITIES:

Achieve company objectives for sales and profit performance and customer experience objectives within the Center

Direct supervision of team members, including responsibility for:

Hiring of all team members and monitoring new hire orientation procedures

Training and evaluating the efficiency and productivity of team members by establishing performance standards and objectives; conducting regular Operations Reviews and Performance Appraisals and making recommendations for wage increases and promotions, when applicable; ensuring execution on all people related initiatives (i.e. bench planning, climate survey follow up)

Initiating disciplinary procedures, as necessary, for team members, up to and including termination of employment

Ensuring compliance with Standard Operating Procedures (SOP) as immediate supervisor of team members

Ensuring a positive customer experience

Ensure the maintenance of fiscal reporting procedures within center, including accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policies

Monitor and direct marketing activities within center to achieve pre-established sales objectives including monthly marketing calendars, media advertising, specialized sales, in-store signage, etc

Recommend equipment and machinery required for efficient production operations and for monitoring inventory level of supplies and materials

Ensure Federal/State Law safety requirements are established within center. In addition, may be required to perform quarterly safety inspections of center

Ensure team members within center are consistently applying FedEx Office Policies and Procedures

Ensure center cleanliness and execution of internal processes

All other duties as needed or required

 

MINIMUM QUALIFICATIONS AND REQUIREMENTS

Bachelor’s Degree or equivalent experience

3+ years of related retail experience, including 1+ years of prior progressively responsible supervisory experience required

Advanced level of reading, writing and mathematical ability

Proven ability to lead, direct and supervise

Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel

For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, including successful passing of background check

 

ESSENTIAL FUNCTIONS

Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities

Ability, on a consistent basis, to maintain attention and concentration for extended periods of time

Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members

Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members

Ability, on a consistent basis, to perform work activities requiring cooperation and instruction

Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure

Ability, on a consistent basis, to work within the appropriate level of independence

 

QUALITY DRIVEN MANAGEMENT (QDM)

(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)

Suggests areas for improvement in internal processes along with possible solutions

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility

Applies Quality concepts presented at training during daily activities

Supports FedEx Office’s Quality initiatives

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