Our client, a Fortune 100 company in the Greater Boston area, is currently looking for a Program Manager to work in their Vendor Management Office (VMO). In this role, you will be responsible for the service contracts and supplier performance in support of a large, multi-year, multi-vendor systems implementation.

As the VMO Program Manager will coordinate and direct the activities of a cross functional team that is responsible for the development and management of IT statements-of-work that define large system implantation consulting assignments

In addition, you will be responsible for the ongoing supplier management and monitoring their performance against contractual service level agreements and key performance indicators.

A critical aspect of the Program Manager’s role is effective coordination of the Vendor Management Office, a cross-functional team comprised of Senior IT Managers, Finance Managers, Business Stakeholders, Resource Management Professionals, Procurement Managers, and partner personnel. This requires excellent project management, communication, analytic, and facilitation skills.

The Program Manager must have:

• Demonstrated expert financial and business acumen including the ability to build and understand financial models and balance sheets.
• The ability to perform key tasks, including the presentation of recommendations to organizational leadership, negotiating agreements, partnering with the business to understand program needs, managing supplier Key Performance Indicators (KPI) and metrics.
• An ability to lead project teams, and to formulate and execute project strategies for short and long range goals.
• Experience negotiating, managing, and reviewing contractual arrangements while ensuring supplier performance and compliance is required.
• Proven collaboration and interpersonal skills that are required to build, support, and participate in cross functional and global program teams.
• Experience developing and maintaining high level contact with key suppliers, and will develop supplier scorecards and conduct quarterly business reviews.

Skills

• Able to communicate effectively in various channels
• Provide structure for sourcing program governance (tracking, reporting on, and impacting vendor performance to budget, schedule, and deliverables)
• Define key procurement program indicators, track them, and report on these KPI’s in a way that provides actionable insight for senior management
• Ability to lead successful negotiations with an ability to define and build consensus for beneficial outcomes for all negotiating parties
• Ability to synthesize various points-of-view and large amounts of data into coherent action plans, operational targets and program policies
• Ability to generate actionable contract and spend analyses
• Ability to influence (and by influencing, lead) a matrix team comprised of business stakeholders and multiple suppliers
• Develop collaborative relationships with multiple suppliers within a fast-paced, evolving program
• Ability to motivate suppliers to operate collaboratively within a competitive business environment
• Possesses a global mindset
• Ability to work effectively with senior management

Education/Experience:

• Bachelors (Non-Tech) or equiv
• Relevant Masters preferred
• 10+ Years, with a minimum of 8+ years of direct work related experience