Advisory Analyst, CRM Solutions (closed)
Ricoh is hiring a full time permanent Advisory Analyst to work in their Malvern, PA headquarters! Please read the below description and express interest to Ryan at email@example.com with a resume!
The Advisory Analyst is an expert/lead role in the department which works under the general direction of the Director/Sr Manager/Sr Technology Manager, Functional /Technical Area and has responsibility over the sub-area defined in the organization. This is an expert/Lead technical role with in-depth cross functional understanding of the application/or architecture. This role works with business executives and end-users to conceptualize new application projects, analyze business problems and document solutions that match the business needs and validate technical solutions.
JOB DUTIES AND RESPONSIBILITIES
* Leads the design and development of application architecture in the relevant domain. * Provides in-depth application and technical expertise for the assigned business/technology function. * Coordinates cross functionally within IT and/or business functions to deliver projects on-time and within budget. * Assists a team of resources in delivering best in class solutions to business problems through the use of information technology. * Executes projects and initiatives in full compliance with defined processes and controls. * Coordinates cross functionally on complex projects. * Proactively recommends alternative IT approaches and approaches to business problems in the assigned area, consulting internally on technology challenges and system issues, and implements cross functional solutions. * Participates in the decision making process around technology strategy, conducts analysis on technical viability of solutions and provides guidance on delivery of complex projects. * Researches and maintains knowledge in emerging technologies and solutions to solve business problems. * Functions as a technical data mining expert utilizing SQL with base table knowledge and refined query abilities utilizing Oracle database query tools such as SQL PLUS and TOAD. * Participates in, and often leads, business requirements sessions. Documents the business and technical needs of the solution, as appropriate. * May also perform Requirements Analysis, Business Impact Analysis, High Level Design, Detailed Design, Problem Analysis, Customization design, Integration Testing, and System Testing and Support of the functional applications of Oracle R12, as necessary and appropriate. * Prioritizes multiple tasks and projects, modifies and executes complex project plans and participates in plan implementation with little direction. * Performs other duties as assigned.
*Bachelor's Degree in Computer Science, Information Technology, or other related field, or equivalent work experience.
*Requires a minimum of 5 years of experience with significant depth of knowledge in the CRM and development methodologies.
* Extensive understanding of data modeling and entity relationships required.
*Requires some experience in implementing mobility solutions for sales.
*Typically has 5 to 7 years of IT and business work experience including managing team(s) in systems analysis and/or programming functions.
* Knowledge of Sales processes and their usage within Salesforce.com and Oracle ERP/CRM, which may include, but is not limited to, Oracle Quoting, Customer Master, Install Base, Order Management within Oracle Release 12 is strongly preferred.