We are looking for someone to fill a Systems Analyst position for a direct client of ours in MI. Please contact me at your earliest convenience.

Please respond to this post by sending a copy of your most recent Word document resume to jstewart@revolutiontechnologies.com

**********Please only reply to this email if you are currently residing in the United States**********

I would appreciate the opportunity to network with you. Please let me know if you know anyone else that might be a good fit for this position.

Timing is critical on these opportunities so if you can please get these to me ASAP.

Thanks and I look forward to speaking with you.

Primary Results:  With the increasing demands on this position to support Video Conferences, smart phones, tablets, Executive meetings, and multimedia presentations; the ability to fill this position is critical to the day to day level of support we can offer and that has come to be expected from our team. Support will also be provided to the new Technology Center from this team, so the number of business partners we will be supporting from will be increasing.

This position will work with Business Technology Solutions and Corporate Clients to provide day-to-day hands-on support for enterprise computer applications and business workstations.

• Provide incident diagnosis, troubleshooting and resolution for workstation hardware and software under time constraints.
• Must be willing to learn about the clients' business and processes.
• Support new distributed application projects and operations.
• Prepare business and technical documentation.
• Be representative of Business Technology Solutions to client base.
• Requires work hours flexibility and mobility.

Required Traits:

• Must be highly client service oriented with excellent communication skills, empathy and patience. Must show commitment, dependability and reliability, and be proactive and self-starting.
• Must be a strong team player, willing to use, and support the total Business Technology Solutions resource network.
• Must be results oriented.
• Must be sensitive to the business and its customers.
• Excellent problem solving and analytical skills.
• Excellent interpersonal, communication, and organization skills are a must.

Desired technical skills and knowledge include:

Workstations and mixed printer types, basic LAN network, Windows XP and Windows 7, Active Directory.

Business applications include:

• MSOffice Suite, including Outlook, Sharepoint, Adobe, etc.
• Exposure to enterprise applications used by Business Technology Solutions and Corporate clients (i.e. Service Manager 7, Microstation, Clarity, SAP, etc).
• Experience in supporting mixed printing environments printers, MFDs, plotters, etc.)
• Knowledge of company business processes including Work Order processing, Call Center Operations, Direct Customer Office (DCO), etc.
• Experience in supporting/using handheld devices (Dolphin, Neptune, BARCODE, Panasonic Toughbooks, etc.).
• It is highly desired that the qualified candidate have a bachelor's degree in computer Science, Computer Information Systems, or MIS however, other majors or equivalent experience will be considered.

In addition to day-to-day support, resources are expected to be available to provide support for projects that continue to implement including (but not limited to): 

Panasonic Field Device Refresh and support, Wireless networks, Field Mobility, Wireless, Workstation Asset Management, various handheld support, SAP, Printer Asset Management, and numerous other work efforts. 

Please respond to this post by sending a copy of your most recent Word document resume to jstewart@revolutiontechnologies.com

**********Please only reply to this email if you are currently residing in the United States**********