Title: IT Infrastructure - Service Delivery Manager

Location: Atlanta, GA

Description:

· Should have minimum 8-10 year experience of which last 5 years should be on Global Service Delivery

· Experience in onsite & offshore delivery model

· Good technical knowledge in Datacenter operation & monitoring

· Experience in managing a technical team of minimum 15 members at onsite

· Good knowledge in project management and execution

· Good analytical skills, ability to identify issues and suggest recommendations

· Excellent in ITIL process (incident, problem & change management)

· Experience in client review with Director and above level

· Should be a good man manager

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