Basic Function:

The Senior WinOS Engineer is responsible for all aspects of administration and management of local and remote Windows systems on a mix of hardware platforms (predominantly Compaq/HP and Dell).  The Senior WinOS Engineer provides leadership and training in the team tasked by COMPANY and on behalf of its customers to:  provide prompt, accurate, consistent support of all systems; protect information assets; and provide business continuity.

In cooperation with other internal teams, he/she delivers the highest level of technical expertise and excellence in server and network management to meet the customers’ established expectations.  As part of the COMPANY Lead/Senior staff, he/she works in cross-discipline teams to define network architecture, technology requirements policies and standards. 

Principal Responsibilities, Activities and Accountabilities: 

Responsibilities include:

• Architect, implement, document and support COMPANY and customers’ systems.
• Propose and implement system enhancements.
• Provide third-level support and provide root cause analysis of issues.
• Represent COMPANY and its customers as a prime technical contact
• Leverage technology to meet business needs, enable new business opportunities, and reduce business costs.
• Assist COMPANY management with      the development of policies and standards.
• Protection and management of      physical and information assets.
• Develop and implement enterprise      disaster recovery plans.
• Budget review and planning.
• Provide leadership through      example and knowledge sharing.

In addition to hands-on responsibility, the following activities may involve oversight of others’ work:

• Install and configure hardware and OS according to existing standards and customer requirements.
• Install and configure additional applications as defined by customer SLA.
• Maintain and verify system documentation.
• Maintain system security.
• Perform scheduled and emergency maintenance and backups.
• Respond promptly to resolve issues reported through the ticketing system.
• Automation of repetitive tasks and processes.
• Assist with capacity planning.
• Provide system performance monitoring/tuning.
• Limited phone support of end-users.
• Oncall rotation with other team members for 7x24 production systems support.

Business Accountabilities:

• Comply with policies, practices and procedures.
• Maintain positive customer relationships.
• Resolve technical issues within Service Level Agreements.
• Support implementation of customer initiatives.
• Maintain technical expertise.
• Identify and evaluate alternatives for solving problems or improving processes and procedures.
• Provide project status updates.

Reports To:

• Network Services Manager

Interactions:

• All COMPANY teams.
• Various COMPANY customers and vendors.
• Various COMPANY customers’clients and vendors.

Requirements and Qualifications:

 Education:

• Prefer college degree in Computer Science or related field
• Technical Certifications      preferred:  MCSE; CNE/CAN; CCNA

Experience:

• 6 years experience in an enterprise IT environment, ideally multi-tenant, that includes      administration, support and implementation of networked Windows server systems and VMware ESX highly available systems..

Knowledge-level Required

• In-depth:
• Current MS Windows Server OS and Active Directory,
• DNS/WINS/DHCP
• VMwareESX
• System security
• Disaster Recovery planning and implementation.
• Troubleshooting skills, problem solving and resolution (root cause identification)
• Internetworking (TCP/IP) administration
• Network security
• SNMP.
• web (MS IIS) administration
• Citrix administration,
• Terminal Services administration.
• SAN technology
• Symantec Netbackup
• Veritas Volume Manager
• LDAP
• MS SQL
• Intermediate:
• Working:
• Basic

• Additional:
• Excellent Interpersonal Skills (develop and maintain strong working relationships),
• Strong work ethic
• Ability to work autonomously
• Excellent written and verbal communications
• Ability to manage multiple projects, supervise project execution and prioritize tasks
• Flexibility – work outside normal business hours
• Strong organizational skills

Physical Demands:

• Lifting of server/network equipment.

Flexibility required to run/install cabling required for servers and network

If you are interested, email your word document format reesume to: sflores@smartsource-inc.com.

Salvador E Flores

IT Recruiter

SmartSource Technical Staffing Solutions

Direct: (657) 208- 4561

Toll Free: (888) 832-7823 x4561
sflores@smartsource-inc.com