Customer Service / Inside Sales

Essential Duties (Not Prioritized): 

Daily

• Process customer orders when received via phone, fax, mail or email
• Maintain existing business relationships with current customer base
• Promote team working environment within group
• Answer inbound phone calls from customers
• Process customer request for pricing, delivery and expediting orders
• Respond to customer inquiries via email, phone or fax
• Provide assistance to outside sales as they request
• Work with existing manufacturers to satisfy customer needs

Occasional

• Promote represented products to customers using outbound phone calls
• Participate actively in product education opportunities

Technology and Tools

Education/Qualifications/Experience Requirements

• High School diploma or General Education Degree (GED)
• 2 to 3 years experience in selling / customer service environment
• Must be able to adapt to stringent and detailed contract requirements and paperwork completion
• Must also be able to pleasantly deal with people and some understanding of business is very helpful.

Skills and Competencies Requirements

• Ability to manage multiple projects simultaneously
• Business insight
• Customer focus
• Verbal and written communication skills
• Organizational skills
• Ability to work in a team environment

Hours –   Monday thru Friday, Start times vary between 7:30 & 8:30AM, ½ hour lunch, Stop times vary between 4 & 5:00PM

Please send resumes in Word format along with availability and salary requirements.

Jennifer L. Kern

Senior Recruiter – Professional Services Division
Synergy Staffing

100 Fleet St.

Pittsburgh, Pa. 15220

412-904-5300

jennifer@synergystaffing.com