Sever Administration - Wintel; Shift 2 (night)

Essential Job Functions

• Installing, configuring, tuning, maintaining and monitoring Windows NT/W2K/Active Directory server applications.
• environments systems administrator with server administration
• Oversees multiple employees operating within a defined support operations area.
• Works with clients to develop, implement and review customer relations service improvement programs to enhance delivery of service.
• Implements core business processes and assists in process improvement initiatives in order to enhance customer service. Recommends changes to policies and establishes procedures that affect immediate policies and procedures.
• Maintains communications with customer staffs and management to ensure that service is delivered on time and within budget. Interacts with subordinate supervisors, customers and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
• Leverages business, technical, and interpersonal skills to manage center operations, customers, and operations personnel.
• Coordinates and communicates with other area managers to leverage resources and discuss solutions to matters of significance.
• Provide continuing training and review and/or development of related policies and procedures.
• Must have an active secret clearance
• Must be able to obtain & maintain a DoD clearance and pass a government issued suitability background check

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in computer science, management information systems, or related field preferred
• Four or more years of information systems experience
• Experience working with customer technology and support requirements
• Experience working with the technology industry

Other Qualifications

• Must have a minimum of two years experience providing system and/or web server support.
• Microsoft Exchange is a plus.
• Strong communication skills
• Strong interpersonal and presentation skills for interacting with team members and clients
• Good organization skills to balance and prioritize work
• Good analytical and problem solving skills
• Human relations skills to select, develop, mentor, discipline and reward employees
• Good personal computer and business solutions software skills
• Ability to work independently and as part of a team

·         Ability to create and maintain formal and informal networks