TDCT TECHNOLOGY SOLUTIONS
PROJECT CONTROL OFFICER
We are seeking a Project Control Officer to provide project support and analysis to the MBNA Program Manager and team leads. The successful candidate must be a strong team player, self-motivated, highly organized and able to multi-task in a fast paced, dynamic environment.
This position will be based out of Mississauga with travel in GTA area - Markham and Toronto Downtown and Ottawa occasionally
JOB ACCOUNTABILITIES DELIVERY & METHODOLOGY
Lead and complete work packages and/or smaller projects and provide administrative support to the project, including project documentation, tracking, reporting and maintaining project processes, organization charts and vacation schedules, and follow-up with relevant stakeholders if required
Support status report generation and keep other team members informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities
Manage SharePoint & Intranet structure and content
Schedule and organize meetings, including preparation and coordination by booking the facility, distributing agenda and required materials, arranging required equipment, etc., as required
TECHNOLOGY & INFRASTRUCTURE
Support the change management process by helping to identify and assess change requests, escalating when necessary to ensure scope management
BUSINESS
Support a portfolio of projects by helping monitor project scope, milestones, dependencies, costs and benefits through the entire lifecycle and coordinate forecast and resource monitoring with the Portfolio Manager or Senior Portfolio Manager, Application Owner(s), and the Application Manager(s)
Coordinate activities to enable Technology Project Manager to complete vendor and contractor resource management, work packages, plans, and schedules
Support the communication and uptake of risk and issue mitigation and escalation strategies with projects
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the LOB/portfolio processes
Support Knowledge Management processes for LOB/portfolio; Coordinate and facilitate the training and communication of key knowledge assets with required SMEs
Support Capacity Forecasting activities:
o Assist the Portfolio Manager or Senior Portfolio Manager in identifying candidate projects for capacity forecasting process participation
o Communicate monthly capacity forecasting process submission deadlines
o Assist in monitoring capacity forecasting process compliance among Technology Project Managers
PROFESSIONAL
Complete responsibilities on a timely basis, while prioritizing and managing workload to ensure quality results
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Participate in knowledge transfer within the team and business units