Software Engineer QA

New York, NY
Recruiter Comment: Hi,I'm Sravanthi vanamala and I'm hiring for this job Interested in this job? Send me a message
Job Description
Job Title : Software Engineer QA
Client      : Thomson Reuters
Location : New york city
Duration : 6 months (May extend)
Interview : Phone
Project Summary and Position Overview: (A detailed description of the Project and what the Position entails must be included)

Application support engineer will be responsible for providing application support in both the QA and production environments for the following systems: SWIFT
The SWIFT systems deliver real time headlines and story content via the Omaha and Eikon framework. The system also includes an API interface that is used by clients who are interested in surfacing news under their own platforms (i.e. Blackberry, proprietary financial advisor platform, broker's workstation).

Essential Day-to-Day Responsibilities:

"Monitor production systems (application functionality, infrastructure health check).
Analyze and respond to automated system alerts.
Analyze and resolve production tickets opened by external clients and internal system support teams.
Deploy new code releases and perform application checkout.
Make recommendations for improving monitoring, automation alerts, deployment processes, technical documentation. Develop technical documentation and Knowledgebase articles when required.
Develop scripts (Shell and Perl) to improve processing and monitoring when required.
Leverage monitoring and reporting tools to improve productivity (i.e GMI Alerting, Team Track). Provide status (verbal and written) to management and appropriate support teams when critical issues arise."
Additional Information: (e.g. Shift Resource, % work that is development vs. maintenance, etc.)
"The majority of job responsibilities are focused on production support, but there is some script development (20%).
Job responsibilities will from time to time require work during off hours and on the weekends."



Bachelor's Degree required.

Required Skills (Must have),

Necessary industry Experience & associated number of years of experience:
"Working system admin knowledge of Unix and Windows 2008 operating systems. General knowledge of Oracle DB.
Working knowledge of some scripting language (Shell, Perl, Python).
Working knowledge of SQL language.
General knowledge of XML language.
Good analytical skills (root cause analysis and create solutions to resolve incidents).
Good verbal and written communication skills.
Have a strong desire to identify ways for improving processes and documentation.
Ability to work in a challenging environment to meet product schedules and deadlines.
Experience working in real time market data environments."

Desired Skills

Necessary industry Experience & associated number of years of experience:
Understanding of HTTP, Get, Post, return codes, proxies.
Experience with Windows service configurations.
Working knowledge of networking in paticular F5 load balancer, 3DNS & BigIP appliances. "

Night and Weekend work will be required on occasion BOTH Linux and Windows experience required Strong communication skills as this is a global company and worker will be working with people in various countries

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