Global Distributor is looking for a talented Marketing Administrator

The main purpose of this position is to:

·       Enthusiastically promote Extended Warranty to dealers and customers.

·       Conduct market research to identify the best strategies for selling the product, then create and implement programs to increase sales.  

·       Regularly interview dealers to uncover sales deterrents, and propose solutions to overcome. 

·       Develop point of sale materials, coordinate their production, and distribute to dealers. 

·       Monitor inventory of said materials and reorder as needed. 

·       Target direct mailings to potential customers on a monthly basis and as needed at other times. 

·       Provide dealers with customized lists of eligible customers when requested. 

·       Keep up to date with competitors? Extended Warranty programs and alert management if major changes occur.

·       Issue timely sales penetration reports to all pertinent parties, monthly and otherwise as required. 

·       Create bulletins to notify dealers about program changes or special promotions. 

·       Coordinate and test IT system changes & enhancements. 

·       Keep SAP tables up to date. 

·       Receive and file EW contracts. 

·       Conduct monthly review of financed EW contracts, and follow up with dealers to insure registration is completed.  

·       Process all claims for Extended Warranty repairs. 

·       Provide monthly failure reports that identify main EW cost drivers. 

·       Monitor EW claim cost to insure profitable pricing. 

·       Return calls left on EW message line. 

·       Insure compliance with state laws governing Extended Warranty contracts.         

Responsibilities: 

·       Conduct monthly mailings to eligible customers.

·       Receive and file EW contracts, and contact dealers who have neglected to either register and/or send EW contract.

·       Receive and return calls from dealers, customers, and company personnel about EW.

·       Contact 10 low selling dealers per week and motivate to sell.

·       Issue EW penetration report by 5th business day of each month, and other reports as needed.

·       Process Extended Warranty claims, report main cost drivers on a monthly basis.

·       Conduct onsite Extended Warranty dealer training, as assigned.

Qualifications:

Required Education, Training and/or Experience:

·       Bachelor?s degree preferred or Associate degree in one of the following disciplines:  Marketing or Business Administration

·       3-5 years experience in a similar capacity at a corporate level in a related business (preferably mobile equipment or automotive).

Skills and Background:

·       Extensive data analysis experience, using SAP Business Warehouse, Access, Brio, or similar data management tools.

·       Expert level Microsoft Office ability, especially Excel and Access

·       Expert level knowledge of MS PowerPoint, MS Publisher, or equivalent, to design brochures, posters, and other promotional materials.

·       Professional phone manner

·       Excellent communications skills, both verbal and written.

Solid company, excellent benefits, definite room for advancement, team atmosphere and a company that truly cares about their employees.