Customer Service Representative - Insurance/Healthcare

Chicago, IL
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Job Description

 

Healthcare Management Company located in Chicago area seeking a several Customer Service Representative to join their growing team. Candidate will be responsible for answering a high volume of inbound calls educating callers on information regarding Medicaid/Medicare and Prescription Drug Plans, scheduling consultations and enrolling qualified applicants with benefit plans.

Requirements:

·High School Diploma or equivalent required.

·Minimum of 2 years call center customer service experience in Medicare/Medicaid or health insurance field.

·Bilingual Spanish not required but a plus; read, write and speak clearly.

·Excellent communication skills, articulate and detail oriented.

·Knowledge of Microsoft Word and Excel with ability to pick up new systems quickly.  Type 60 wpm.

Hi, I'm Tina Thomas.

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