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About the Job

Our client has a requirement for an IT Analyst/Change Manager for a 6 Month Contract opportunity.  The position is located in Scarborough, ON.

What makes this Special

Our client is one of the largest Banks in North America. With exponential growth and millions of customers and clients who are served through our various businesses: Canadian Personal and Commercial Banking, Wealth Management, U.S. Personal and Commercial Banking, and Wholesale Banking. Being part of this company is being part of a better Canadian service.

Role

The selected candidate will be working on the Barrie Data Centre project, completing some process work for change management. Additionally, this individual will assume some day to day responsibilities on the Change team. Our client is looking for an individual whom will be able to backfill some defined responsibilities of a Change Management Manager that has been assigned to Projects.

The ideal candidate will have a strong technical aptitude and knowledge of the services provided by IT, effective analytical skills with attention to detail, team leadership experience and sound ITIL Knowledge primarily in the area of IT Change Management

Responsibilities

Responsibilities will include:

• Providing leadership for the development of Change Management processes and procedures
• Solving business problems by providing detailed technical advice
• Coordinating, leading and monitoring technical systems inquiries
• Liaising with vendors and service suppliers
• Supporting and leading solutions with vendors and service providers.

Requirements or Qualifications

Qualified Candidates will have:

• ITIL certification
• Working knowledge of ITIL based tool
• Change Management experience
• Process Documentation experience
• Experience with development of process design and implementation plans in support of continuous process improvement, including identification of tool and automation requirements to facilitate process activities
• Experience with development and distribution of process operational and statistical reporting
• Excellent verbal and written communication skills to both technical and non-technical audiences
• Effective analytical skills with attention to detail
• Strong influencing and negotiating skills
• Strong technical aptitude and knowledge of the services provided by IT
• Analytical skills
• Prior banking experience is preferred
• Technical Analyst experience is preferred