Business Technology Analyst (closed)
Our client has an immediate need for a Business Technology Analyt on a full time basis.
The Business Technology Analyst (BTA) will provide overall accountability and ownership for their assigned business applications. As a subject matter expert, the BTA should understand the detailed features and functionality of an application from the user and technical aspect and how the business process is achieved using the application. The Business Technology Analyst will apply proven communication, analytical and problem solving skills to implement new and enhanced applications through the Solution Delivery Life Cycle. Responsibilities:
? Accountable for maintaining the assigned repository of business applications? ongoing maintenance, upgrades, end user access and configuration.
? Ensure quality and timely delivery of support to end users by documenting application support procedures for Tier 1 and 2 support groups.
? Provide Tier 3 support for assigned business applications.
? Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution and implementation of business applications.
? Work with Business Analysts to analyze and validate the business needs of project stakeholders.
? Complete applicable project-related documentation including design specifications, application test plans, test cases and scripts as well as end-user and system admin guides.
? Perform impact analysis of changes to an application or technology platform.
? Manage small to medium-sized solutions such as minor enhancements, reports development and application of hot fixes for existing applications.
? Works closely with the Applications Support, Client Management and other Application Management teams to ensure the business systems and system implementations are supported appropriately.
? Participate in the Project Initiation Phase to help develop appropriate time and cost estimates for discovery and high-level requirements definition.
? Ability to understand and interpret business processes, workflows, and systems to identify solutions or opportunities for application improvements (e.g. utilizing application functionality or improving application system performance).
? Ability to leverage application/technology functionality to resolve complex business issues. This will include using out-of-the-box functionality as well as custom-developed functions from previous implementations.
? Contribute to the technology roadmap for selected business applications and systems.
The ideal candidate will have excellent written and oral communication skills. Ability to communicate/collaborate effectively with clients, management, and project teams. Excellent interpersonal skills.
Minimum of 3 years of Technical Experience implementing/integrating/supporting ERP or financial applications (eg., SAP, Oracle, IFS, Great Plains). Knowledge of general finance and accounting guidelines and principles. Experience in gathering and analyzing business requirements. Experience working in a multi-client environment.
? Experience in Solution Development Life Cycle, including design (creating functional/technical specifications), test scripts and other system administration and support documentation.
? Ability to read and write user documentation as well as strategic technology documents;
? Demonstrated proficiency in performing product evaluations, product selection, integrating infrastructure components and developing reusable set of application services to be used across a suite of applications;
? Proficiency in developing SQL queries and extracting data from databases, and understand complex database schemas and database objects (e.g. SQL views and SQL Stored Procedures)
? Experience working in a tiered service delivery framework (e.g. Tier 1, Tier 2 and n-Tier support levels) environment;
? Strong proficiency in Microsoft Office including, Word, Excel, PowerPoint, Visio and Microsoft Project.
If you are interested in discussing this further please send your resume to email@example.com quoting