PRINCIPAL ACCOUNTABILITIES

-          Primary resource for network and physical issues/configuration

-          Configure/Monitor/Troubleshoot/Maintain/Administer:

• VPN Connectivity
• Bandwidth Utilization
• Internet Usage Monitoring
• Router/Switches
• MPLS
• Wireless
• DNS
• Physical Servers
• SAN
• Phone System (HW and SW)
• Printers
• Desktops/Laptops/Thin Client Hardwar
• Network Monitoring Software
• Blackberry and Mobile Device Hardware

 KNOWLEDGE REQUIREMENT

College diploma or university degree in the field of computer science

• Advanced technical knowledge Network Technologies such as routing, VLAN’s, CISCO, Extreme networks, OSPF, BGP, SSL and PPTP VPN, Wireless.
• Advanced technical knowledge of network monitoring, utilization and security
• Hands-on hardware troubleshooting experience.
• Good understanding of the organization’s goals and objectives.
• Knowledge of applicable data privacy practices and laws.
• Strong written and oral communication skills.
• Strong interpersonal skills.
• Ability to present ideas in user-friendly language.
• Highly self motivated and directed.
• Keen attention to detail.