Our client who are leading specialists in their sector are seeking a German & Dutch speaking Customer Service Administrator to work in their office based in St Neots, Cambridgeshire.

Your responsibilities will include:

• Receiving incoming calls
• Assisting with new customer’s enquiries
• Processing orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention
• Resolving parcel queries
• Providing customer support to new and existing customers.
• Promoting the Company at events abroad
• Offer support to all areas of the business.
• Assist the Company in maintaining its goal of World Class Customer Service.

You will be:

• Fluent speaking in both the German & Dutch language
• Be able to use MS Excel
• Strong Administration & Customer service skills across all areas

Normal working hours: 9.45 -18.00 Monday to Friday with flexibility to work hours between 08.00 and 18.00. Working week of 37.5 hours