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----------------------------------------------------------------------------------------------------------------------------------------- Our client is one of the largest independent software companies in the world, focused on supporting the product development needs of manufacturing companies worldwide. They develop markets and supports software solutions that help customers improve the competitiveness of their products and product development processes.

SUMMARY POSITION DESCRIPTION:

The ideal candidate is passionate about both technologies and problem solving.
Eager to learn, they are able to provide creative solutions to complex issues by leveraging their technical expertise given all the constraints dictated by the customer’s environment (limited schedule, restricted access, etc.)

POSITION RESPONSIBILITY:

Assist our client’s Clients and field staff to analyze, track and resolve issues of MCAD/ECAD applications integrated with Windchill, a web-based data management system
Troubleshoot technical problems, reproduce/debug issues, develop workarounds and work directly with our client’s development team on solution delivery and verification
Assist in the creation and implementation of technical training and documentation related to the above topics
Collaborate with other offices worldwide to provide enterprise-level support for mission-critical systems
Continuously develop technical skills in our client’s Products and industry knowledge

JOB LOCATION:

Shanghai, China

POSITION REQUIREMENTS:

Minimum bachelor degree in Computer Science or related field
1-2 year programming experience
Customer handling experience with customer-focus
Strong troubleshooting skills and ability to provide creative solutions
Advanced written and verbal communication skills
Prioritization & self-motivated
Ability to quickly master new products and technologies
English (Business Level)
Mandarin (Native Level)

APPLICATION INSTRUCTIONS:

Please Quote Ref # (CN1204-37) in email subject and send your updated Word Doc Resume in English to:

APPLICATION EMAIL: applycn@consultgroup.net