The Senior Information Architect is responsible for developing IA documentation (site maps, transaction flows, sketches, scenarios, wireframes, navigation models) for both digital experiences across multiple channels (web, mobile, tablet, social, DOOH). This is not a back-seat support role. In addition to collaborating with the Experience Lead, you will also work closely with other team members including other Information Architects, Content Strategists, Business Analysts, User Researchers, as well as others from our Creative, Technology and Strategy groups. You will work closely with the client to present and review IA deliverables. A firm understanding of user-centered design processes and interaction design principles will be crucial to your success here. A level of comfort working collaboratively and iteratively will also drive success. Ideal candidates will have a healthy sense of humor, and are ready to finally work in a place where they are no longer the smartest person in the room.

      Creating the information architecture and interaction design for digital experiences (transactional, informational, social and brand-focused)

• Understanding target audiences' needs, tasks, and goals and translating them into creative concepts and functional components
• Working closely with clients to translate business requirements into meaningful interactive experiences
• Leading and/or participating in immersive user research, requirement sessions, concept testing, and usability testing
• Developing and/or participating in the development of user personas and scenarios to clarify results of user research and focus the team's design efforts on the needs of key users
• Collaboratively developing prototypes for demonstration of concepts to clients
• Conducting competitive audits and market research
• Developing and documenting detailed user experience specifications for highly interactive interfaces
• Participating in User Experience thought leadership in both the company and the industry

• Demonstrated ability to execute on IA of complex transactional interfaces, taxonomies and metadata frameworks, and templates for content management systems
• Demonstrated experience creating innovative experience across web, mobile, tablet, social and DOOH channels
• Demonstrated experience conducting user research and translating user research into design decisions
• Demonstrated experience using web analytics data to inform design decisions
• Demonstrated ability to develop big ideas, and execute flawlessly against them in a highly collaborative environment
• Excellent oral and written communication and presentation skills
• Experience in client services and negotiating business decisions
• High tolerance for ambiguity matched only by your desire to organize it
• Willingness to travel
• 5+ years experience as an information architect, interaction designer, or experience designer (or similar role)
• Degree in a related field, such as Library Science, Industrial Design, Graphic Design, Human-Computer Interaction, Technical Communications, English, History, Anthropology, Economics
• Advanced proficiency in a variety of design tools including Visio and/or OmniGraffle, InDesign, Axure as well as the MS Office Suite and other prototyping tools