1.

Position

(Mention Proposed Designation)

National Manager Sales- Managed Services

2.

Level

 P2

3.

Location

Mumbai

4.

Reports to

(Clearly mention to whom this Position reports to.)

 Head Sales

5.

Key relationships

(Indicate the key internal and external relations the position maintains or expected to maintain.)

ü       National Managers & Product Managers

6.

Key Result Areas

(*Specify the measurable Key Result Areas

*Mention clearly the key deliverables.)

• Monitor and measure customer satisfaction periodically. Take necessary steps to improve customer satisfaction continually.
• Meet Billing target of Managed Services( Datacenter & Remote Infrastructure management)
• Meet monthly Collection target Managed Services
• Review the Performances of Team ( Team Size-5)
• Retention of customer revenue
• Team Motivation and Development
• New Business Development

7.

Responsibilities

(*List all the responsibilities the position has to perform.

*Specify all the mandatory as well as associated responsibilities)

Ø       Develop and get business from corporate accounts nationally.

Ø       Co-ordinate and liaison with all concerned till order completion and customer satisfaction.

Ø       Coordination with internal and external Interfaces.

Ø       Any other Jobs/Assignment given by the Management.

8.

Capabilities and competencies

(*List all the functional capabilities and competencies this positions requires.

*List the behavioral competencies required)

• Relationship building skills
• Leadership Qualities
• Proactive, Analytical, and planning abilities
• Strong communication and convincing skills

9.

Experience

(Clearly specify the minimum and maximum experience)

       10 – 12 years experience in hard core corporate sales functions.

10.

Qualification

(Mention the educational qualifications requirements)

Preferably Engineer with MBA