ESSENTIAL JOB FUNCTIONS:

• Works under the direct supervision of the Program Manager, Inflight Training.
• Teaches all Flight Attendant Ground Training programs including curriculum for Initial, Recurrent, Differences, as well as any special programs that may be required by the Inflight department
• Assists in planning, coordination and scheduling of classroom training.
• Assists in developing courseware including but not limited to instructor guides and learner materials. 
•  Establishes and maintains a close professional relationship with all departments.
• Instructs curriculum segments common to other training programs.
• Ensures course content meets regulatory requirements.
• Ensures efficient daily operations of the Inflight Training Department.
• Assists in maintaining accurate, error-free training records and documentation.
• Continuously reviews company, industry, government and related publications to keep current on methods, procedures, policies and regulations.
• Maintains a personal appearance, conduct and demeanor consistent with the professional, customer-orientated manner expected of crewmember personnel.
• Participates in scheduled department staff meetings.
• Maintains annual qualifications as an Instructor, Flight Attendant, and Air Transportation Supervisor.
  Performs as a Flight Attendant or Air Transportation Supervisor, if required.
• Provides leadership and guidance to line flight attendants, check flight attendants, CEC instructors and Inflight Services Department.
• Maintains a high level of knowledge in all Company policies, procedures, Flight Attendant Manual, Federal Aviation Regulations, Flight Operations Manual, working Agreement (PACE), Guiding Principles and Company Employee rules and regulations.

OTHER FUNCTIONS:

Performs additional functions, essential or otherwise, which may be assigned from time to time.

TYPICAL PHYSICAL DEMANDS:

Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking and light lifting of boxes, bags, files, etc. not in excess of 30 lbs.  Must be able to speak and project voice in classroom/hanger/training center in front of others.

TYPICAL WORKING CONDITIONS:

Can involve long periods of standing.  Computer work, in a typical office/training/classroom environment, subject to critical deadlines. Operates power-point presentations, computer, emergency equipment and other materials related to flight attendant training.  Hands-on training involves demonstration of opening and closing of exit doors and windows multiple times and operating emergency equipment.

MINIMUM QUALIFICATIONS:

Thorough knowledge of airline operations; airline industry experience required. 2-4 year college degree or equivalent work experience. Flight Attendant experience required, 2-4 years preferred. Inflight Instructor experience required, 2-4 years preferred.   Excellent interpersonal and facilitating skills.  1-2 years facilitating experience required, 2-4 years preferred.  Intermediate level computer skills, processing software knowledge and keyboarding skills. Proficient in Power Point Presentation skills, Ability to deliver and present information to large groups.  Above average verbal communication skills.  Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking and light lifting of boxes and equipment not in excess of 40 pounds. Indoor, office,  and classroom settings.  Teaching activity around or onboard aircraft in hangars or outdoors on airport ramp.  Airport ramp environment can be hazardous and very noisy. 

SPECIAL REQUIREMENTS:

Must be willing to work long hours including evenings, weekends, and holidays.  Some travel required.  Concurrent internal and external recruitment. Must possess valid driver’s license and if position requires use of company vehicle(s), must be insurable under company insurance coverage.