Director of Quality Review-(RN) (closed)· Dallas, TX
Director of Quality Review-(RN) (closed)
Minimum 5-7 years of related experience
Previous quality management/improvement, risk management and/or performance improvement
Four-year Bachelor's degree or equivalent experience;
Graduate or professional work or advanced degree; or equivalent experience
Registered Nurse, RN: required
Specific Knowledge, Skills and Abilities:
Experience in leading/facilitating multidisciplinary teams
Experience in data and performance improvement analysis
Experience in conflict management
Licenses and Certifications:
Certified Professional in Healthcare Quality, CPHQ :preferred
Registered Nurse, RN: required
Responsible for the overall direction of the operations of the Department of Quality Review; includes responsibility for direction of fiscal and human resources required to support this department and the development of the quality review coordinators. This position requires excellent and persuasive communication skills, including written, verbal, and active listening skills; strong interpersonal skills; and proven ability to influence others across organizational and functional line.
Extensive clinical experience is required, as credibility with all levels of providers is essential, as is detail level understanding of clinical workflow and throughput, and the ability to speak the same language as all individuals involved with case or event review.
This position requires frequent preparation of highly detailed and/or confidential reports, and the development and ongoing revision of policies, procedures, and other guidance documents that are used by others at all levels of the organization.
Essential Function:
Oversee investigation and root cause analysis of all hospital incidents, including the implementation of improvements identified utilizing evidence based, data-driven decision making to drive process and cultural change.
Direct the daily activities of the Quality Team including:
1. Completion of analysis of individual patient quality issues identified through screening or referral.
2. Leading teams through conduction of root cause analyses.
3. Facilitating and leading interdisciplinary teams in the development of performance improvement strategies in response to identified risks and opportunities.
4. Managing the process involved in team selection, facilitation, event and/or process analysis, and risk reduction strategy development to achieve organizational performance improvement.
5. Developing systems for systematic monitoring and analysis of outcomes of patient care processes.
