Looking for expert administration, implementation, integration, on BPPM, BEM, Patrol Agents, KMs, Database, Patrol Console etc.
• Experience in PSL or Perl scripting
• Experience in the following monitoring tools:
• BMC Event Manager 7.0,
• Patrol Console 7.x
• Patrol Agent
. BPM Portal 2.x
. BMC Proactive Net Performance Manager
- Implementation, configuration of monitoring solutions based on BMC Event Manager, Patrol 7.x, Patrol Agent and Service Impact Manager
- Troubleshooting and administration of all above products on UNIX, Windows based hosts.
- Implementation and configuration of various Knowledge Modules
- Specification and implementation of interfaces to other systems management solutions
- Life cycle management for all above mentioned products.
- Perl or PSL scripting knowledge is mandatory
• Provide support for various monitoring solutions
• Problem tracking and escalation to the engineering teams
• Perform configuration for various monitoring solutions (user administration, console definitions, monitoring metrics and instrumentations, agents, management infrastructure).
• Should be open for on-call support on weekends and whenever required.
• Acceptance tests and hand over to production in co-operation with the engineering
• Provide support documentations and checklist
send response to firstname.lastname@example.org