Nuance / Genesys Professional - IVR (closed)
Nuance / Genesys Professional
INT Technologies is a premier provider of consulting and staffing services to Fortune 500 companies across multiple industries. INT was founded in 2000 and has experienced continuous growth annually and has received Inc. Magazine's fastest growing companies in the US honor for the past 5 consecutive years. We've become a leading staffing solutions provider and our team of Senior Technical Recruiters, Client Managers and Consultant Support Professionals focus on building long-term relationships and providing unparalleled customer support. Headquartered in Phoenix, we have offices throughout the United States in order to provide the best customer service to our clients.
The successful candidate will work as a productive member of the Nuance/ Genesys Integration Services team, actively engaged in a variety of tasks which may include new feature Development, Troubleshooting, bug fixing, Upgrades, and testing, etc.
- Prior experience working in an enterprise environment that demands a highly reliable, highly resilient, growing CTI environment.
- Must have experience with Nuance Development Framework (NDF)
- Experience with VXML, GRXML Grammar Types
- Skilled in Java, JSP, Genesys
- Design and engineering experience with Genesys
- Skilled in Troubleshooting and maintenance
- Proficient in managing updates
- Possesses an analytical, problem solving orientation; logically identifies and analyzes problems
- Understands and applies procedures, regulations, and policies related to areas of specialized expertise
- Work from detailed specifications to design, develop, implement, and maintain high-quality technical solutions.
- Provide and meet time estimates for assigned deliverables
- Work independently
- Good communication skills
We are looking for solid career minded professionals. Local
Candidates preferred. Charlotte, North Carolina
We are a Customer Oriented information technology services company, specializing in providing IT project services throughout the United States. Long-term customer relationships are valued.
For immediate consideration please forward your resume directly to: email@example.com
INT SENIOR RECRUITER
Sr. Technical Recruiter