The Trainer/Educator oversees and implements the successful training of newly hired Case Managers and Utilization Management Care Managers, as well as provides retraining/education for current Case/Care Managers as needed. This includes planning, implementing, coordinating and evaluating training/educational programs, in addition to creating, developing and maintaining a training manual in order to maintain a consistent level of competency throughout the Medical Management Department.

Essential Duties and Responsibilities:

• Responsible for needs analysis, strategic planning and hands-on training for newly hired Case/Care Managers.
• Responsible for developing, reviewing and constantly updating departmental training manual, policies/procedures, related job aides and clinical pathways.
• Provides ongoing support and reeducation, as well as ad-hoc training to existing staff.
• Provides hands-on and virtual assistance to new hires in processing case management events.
• Coordinates remote training following on-site orientation utilizing web-based video and teleconferencing technologies.
• Prepares for and conducts staff meetings as needed.

Other Duties and Responsibilities:

• Assists managers with audits for general staff.
• Assists in processing overflow events/cases when necessary.
• Assists management staff with creation and maintenance of policies and procedures.

Education Requirements:

• Minimum of Associate’s degree required
• LPN/RN/MSW appropriately licensed registered or certified health care professional pursuant to title eight of the education law or a health care professional comparably licensed, registered or certified by another state

Work Experience:
Candidates must have an RN or LPN license or an MSW.  3-5 years of training experience a plus.  Managed Care experience required.

Technical Skills:    
Intermediate Microsoft Word, Excel, Powerpoint, Visio & Interqual

For additional opportunities, please visit our website: http://www.pride-healthcare.com

Please fax or email resumes to:
Blake Miller
Manager of Healthcare Recruitment
PRIDE Health
420 Lexington Avenue, Suite 2220
New York, NY 10170
blake.miller@pride-healthcare.com
http://www.pride-healthcare.com
212.235.5365 - direct
212.235.5350 - main
212.599.3427 - fax