Help Desk IT Support (closed)

Columbus, OH
Negotiable compensation
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Job Description
Company Description

EXCELLENCE IN UNDERSTANDING INFORMATION TECHNOLOGY

BEACON Technology Resources is a minority and woman-owned and operated professional staffing company that specializes in professional IT staffing solutions and IT consulting services across all industries. We have a decade worth of experience helping provide companies like yours with a cost effective method to manage information technology resources for business stability and growth. 

At BEACON Technology, we place a strong belief in providing good value and outstanding service. We excel in adapting your existing technology investments to today’s business challenges, process improvement to maximize the value-add, and we have the qualified resources to make it all happen.

Job Description
  • Responsible for recognizing, researching and resolving problems with IT systems, services and products
  • Provide IT support for helpdesk
  • Responsible for troubleshooting workstations and wireless terminals
  • Provide end user support
  • Technical desktop support
  • LAN support
  • PC set up
  • Windows XP support
  • Some hardware configuration
  • Large international company with tremendous growth opportunity

This position is with a large global manufacturing firm in Central OH.

Qualifications
  • 2-3 years of hands on experience
  • Knowledge of the of the Computer Sciences Field
  • Scripting & programming experience- Helpful
  • Application support
  • Computer Science major or degree- Helpful
  • Knowledge, working and understanding of PC/ LAN and Networks
  • Ability to multi –task and meet deadlines
  • Strong communications skills are a must
Additional Information

Working Conditions

Majority of work takes place in an office setting; may require off hours or remote access. Due to the nature of the position, must be comfortable in a fast paced, fluid environment.  The ability to sit and work at a keyboard for extended periods of time and communicate with team members by phone, computer, and video teleconferencing is required.

Beacon Technology Resources offers competitive compensation package with unlimited earning potential and a tremendous growth opportunity.