JOB SUMMARY:

This contract position will provide advanced administration and technical support for the BlackBerry infrastructure in support of the primary objectives for remote e-mail operational support and business continuity.   This position will undertake complex projects requiring specialized technical knowledge, including the migration of the BlackBerry users from the IBM/Lotus email and collaboration platform to the Microsoft-based collaboration suite.  This position will also require coordination with users to determine requirements, assists with ensuring system improvements are successfully implemented and monitored to increase efficiency.

POSITION REQUIREMENTS:

Education

• Bachelor's degree in computer science or related major, or a strong combination of education, training and experience that demonstrates required skills and capabilities.
• Advanced degree preferred
• BlackBerry Certified Systems Administrator certification is preferred.

Required skills:

• Minimum 3-4 years of previous BlackBerry administration experience is required. 
• Minimum 4-5 yrs experience with Windows Server 2003/2008, SQL Server 2005/2008, and IIS 
• Occasional travel will be required
• Occasionally provide off-hours on-call support, in line with service level commitments.
• Demonstrated, exceptional communication and presentation skills
• Occasional travel within continental US
• Strong BlackBerry administration skills in Lotus Notes/Domino and/or Microsoft Outlook/Exchange email environments
• Working knowledge with BlackBerry Desktop Manager
• Working knowledge with various BlackBerry device models
• Working knowledge with administration tools to manage and monitor the server environment
• Strong organizational and time management skills
• Proven analytical and problem solving skills
• Ability to communicate with all levels of clients and Information Technology management and staffs throughout the System is required
• Superior system documentation skills
• Strong project management experience specifically managing and completing concurrent projects

Preferred skills:

• Experience with large migrations from Lotus Notes to Exchange
• Working knowledge with e-mail security and virus scanning tools
• Working knowledge with Lotus Notes or Microsoft Outlook troubleshooting methodologies
• Knowledge of e-mail content filtering products is desirable
• Keep abreast of industry trends and development