•             Collaborate with the business teams to gather and define detailed requirements for software enhancements and modifications

•             Work with the business sponsor to outline the business case

•             Interview the business team to understand current processes and the project's requirements

•             Complete business requirement documents which have a broader description of requirements and in addition complete use cases which cover detailed requirements. 

•             Complete any wireframes for UI's (screens) which visually assist the business and tech team to ensure the requirements are understood

•             Once technical team have completed technical documents, collate the business and technical use case and wireframes into a functional spec

•             Ensure sign off from the business and tech team of the requirements and use case documents

•             Update and tag requirements into Reqpro and ensure linked to enable QA to test all requirements

•             Liaise with the tech and business team to clarify requirements and update documents throughout the project

•             Follow change management process for any additional requirements that surface during the project

•             Collaborate with the business team to coordinate User Acceptance Testing ensuring resources are available, location and venue confirmed and a process in place to track defects and enhancement prioritization

•             Measure the success of the project based on meeting deadlines, budget and the business case

•             Create use case surveys, estimates for funding, vision documents, use cases and supplemental  specifications for internal development projects, including new applications and modifications to existing systems

•             Create and maintain visual models, including activity diagrams, logical object models, and sequence diagrams where necessary

Education

•             Bachelor's degree or equivalent experience is required.

Experience

•             Nice to have:  Specific knowledge of Hotel Front Office/Reservations experience

•             Understanding of relational databases and experience with SQL is highly desirable

•             Must have strong oral and written communications skills and ability to communicate effectively with both users and technical people

•             Nice to have: User experience / UI design / information architect work experience, human factors training

PERSONALITY IS A MUST!!! Please be sure that while your candidate has the necessary skills, that they also have personality!!!