ROLE

• Conducts analysis of client business processes and functional requirements and prepares appropriate documentation to communicate and validate the information.
• Evaluates existing application products which could address client requirements and develops recommendations where appropriate.
• Writes detailed description of user needs, creates diagrams of the business workflow needed to develop or modify existing solutions.
• Responsible for the success of the project with user experience, project timelines and milestones.
• Develop User Acceptance Test plans (UAT).
• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
• Possess facilitation skills, to lead requirements and elicitation workshops
• Observational skills, to validate data obtained via other techniques
• Must have excellent writing skills, to communicate information effectively to customers, marketing, managers, and technical staff
• Fully Bilingual. Must have the ability to read and interpret documents and procedure manuals, write reports and correspondence. 
• Must be able to work independently with limited supervision and Self-starter and problem solver

• Elicit requirements using interviews, document analysis, requirements workshops, site visits, business process descriptions, use cases, scenarios, tasks and workflow analysis.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Performs workflow analysis and recommends quality improvements

• Requires excellent communication skills, and provides a positive team player attitude with the ability to interface with all varied levels of employment.
• Ability to conduct product demonstrations and support product implementations.

 REQUIREMENTS

• Bachelors Degree in Computer Science or Bachelor Degree in Business Administration/Health Administration and +4 years of business analysis experience or information technology area and at least 1 year in the health care services area or equivalent in experience.
• Extensive knowledge of MS Office Suite, MS Visio, MS Project, and SDLC Methodologies.
• Experience in Health care payer systems, Clinical Applications, Electronic Medical Records, and Provider’s Billing Applications a plus.
• Healthcare Experience