I. JOB SUMMARY

We are seeking Bilingual Technical Support Specialist fluent in both English and Spanish to provide technical, client support via the telephone and email.

II. QUALIFICATIONS

ACADEMIC:
Bachelor's Degree preferred in Computer Information Systems, Computer Science, Business Administration or equivalent (a combination of education and experience will be considered)

EXPERIENCE:
-- One year of Windows experience
-- One year of client or customer support (Level I or Level II) with  demonstrated problem resolution skills
-- Excellent communications skills (verbal and written)
-- The ability to work independently in a fast-paced environment