Position Title: Training Manager

Job Location:     UAE

Job Description

• Must have at least 2 years experience managing a training dept
• Preferably, training experience in a retail environment

Education /Equivalent:             Bachelors Degree, preferably a Post Graduate

Experience:    4-5 years relevant experience

Role and Responsibilities

•           Responsible for the Group’s Training & Development activities across the group
•           Identifying  training  and development needs in consultation with  business departments
•           Designing & developing  training programs, & contents
•           Initiating new learning methodologies and practices
•           Delivering training sessions  for staff
•           Monitoring the  quality of training imparted
•           Organizing  mystery shopping exercises  & shop visits to validate training effectiveness
•           Managing and validating Training MIS
•           Managing a team of Trainers

Knowledge or Skills

•           Conversant with all Training related processes viz. Need identification, validation, Training calendar roll out, program creation, post training mentoring e.t.c
•           Familiar with best industry standards in training content, practices and processes

Personality Traits:

•           Excellent communication and presentation skills
•           Ability to communicate across hierarchy