telesales (closed)· Newcastle under Lyme, United Kingdom

telesales (closed)

Newcastle under Lyme, United Kingdom

16k + commision (30k ote +) compensation

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Job Description

JOB DESCRIPTION

Job Title:	Telesales Agent/ Live Chat Sales Agent	Reports to:	Sales Leader
		Location:
Contracted Hours:	42.5 hrs per week working 5 out of 7days

Overall purpose of the role

To provide an effective and efficient sales function, which maximises all sales opportunities presented. To work effectively as a team to achieve productivity and revenue goals.

Responsibilities
· To maximise sales potential at every opportunity
· Achieve personal sales and customer excellence targets
· Meet the minimum required standard in all personal impact competencies
· Maximise productive time by achieving call-handling targets
· Understand and work towards both business and departmental targets
· Support your team in order to achieve team targets
· Delivering customer excellence, by cross-selling products and services where appropriate
· Proactively build relationships with internal and external customers
· Leading by example and promoting a competitive attitude within the team
· Using your own initiative to continue to learn about new products and services
· Participate openly in your personal development and accept constructive feedback
· To be flexible in approach and support your line manager in any reasonable request

Key Skills
· Good numeric & literacy skills
· High attention to detail
· Excellent communication skills (both written and verbal) including strong listening skills.
· Cross selling skills
· Commercial negotiation skills
· Objection handling abilities
· Questioning skills

The successful candidate will be sociable, a team player, eager to succeed and enjoy working within a friendly, lively, and proactive environment. You will have excellent verbal and written communication skills and have a desire to exceed targets, and be able to hit the ground running once training has been completed. Commercial mindset and a good grip post training of the core objection handling skills will be essential.